Frequently Asked Questions
How can we help you?
There are several adaptable areas in your website. We proceed with the integration of your logo, the color of your choice and your contact details. Note that no logo or reference with the Financial Horizons Group will be found on your website. We invite you to watch the video which reviews the multiple customization possibilities offered by the WebFuté package.
Yes, all of our WebFuté service is tax deductible. You can declare this service in your expenses. Financial Horizons Group is responsible for providing you with the invoices required to report this service.
Ask your accountant for more information!
How do you sort your Excel list when using a tool like Kronos or any other CRM designed to manage your customer records? To answer this question effectively, we invite you to consult the tutorial on this matter. It details in a few easy steps how to organize your customer list extracted from your CRM software (eg Kronos) in order to send it to us.
Futé Marketing will use the advisor’s client base for the sole purpose of segmenting the information that will be conveyed to clients. Clients remain the property of the advisor. Futé marketing will not sell, give or trade the advisor’s client base to third parties for personal and / or business purposes. Futé Marketing will only allow employees who must necessarily use the list and derived files to access it to perform contracted activities. Futé Marketing employees have signed a confidentiality and non-disclosure agreement for information received through Financial Horizons Group. In addition, any “cookies” used on your website to improve the user experience will be done anonymously to respect the confidentiality and privacy of visitors. The protection of your personal information is supported by security measures taken to protect users against the loss or unauthorized use of their personal information. Futé marketing uses “Secure Socket Layer (SSL)” technology which makes the transmission of information completely secure.
There are several options available to you. To find out more, we invite you to consult the following video.
Yes, 100% of the content we produce for your website is validated through the team that ensures compliance at Financial Horizons Group: newsletters, banner ads, etc. It is only after their approval that we publish the content on the various web platforms.
You must send us your client list using the Excel file template presented on this page. For more information, we suggest watching the tutorial which shows step by step instructions on how to do it.
Bill C-28 governs any type of commercial electronic message sent to an electronic address, whether it is an email, an SMS or a message on social networks. The law defines the commercial character of the message as follows: any electronic message allowing a reasonable conclusion to be drawn about the promotion of a product, a person, a service or a business opportunity, whether there is or not profit expectations. For example: an offer to buy, sell, rent a product, service, land, business opportunity, investment, etc.
From now on, you must have the express or implied consent of the person to whom you are sending a commercial message. If you don’t, you are breaking the law, remedies and penalties can be very expensive.
Many people think they will no longer be able to promote by email. It is not at all the case, on the contrary. It will always be possible to do email marketing and it will remain the most cost effective and efficient way to promote your products and services. The law only encourages good practices and penalizes those who pollute mailboxes.
What is the difference between express consent and implied consent? When the person has given you their consent to receive your communications (eg subscription to your newsletter from your website), this is express consent. When you can demonstrate that you have a business relationship with someone without that person having given you their consent to receive your communications, then this is tacit consent. Here are the cases accepted by the law of implied consent.
Yes. We have provided generic text for advisors who do not have descriptive text for their “About” page. Note that it is possible to send us a descriptive text at any time so that we can replace it. However, we strongly suggest that you take a few minutes to write a short piece of around 250 words about yourself or your business. The about page is your personalized space; this is the perfect place to make your site more personalized and highlight your advice.
An advisory committee meets 3 times a year to inform you of the latest advances in WebFuté as well as any development plans: future newsletter topics, new pages to be designed, etc. The importance of your presence is crucial: it is during this meeting that we discuss the direction of the upcoming developments and the changes to be made. If you would like to participate and join the advisory committee, please register now. Also, make sure to let us know the date, place and time at least 45 days before the event.
The contract is established on the basis of a 12 consecutive months commitment. The first payment will be requested on the 1st of the month following the launch of your website. The next 11 payments will be made on the 1st of every upcoming month. Note that you will be informed by email before your website goes live.
This information feeds into the WebFuté tool and makes it possible to clearly define the different personas to target. In addition, the information provided promotes the development of our tool in order to bring as many leads as possible through our Futé Optimization. The more complete and detailed the list, the better your results will be! Please be assured that the information provided is kept confidential, as we recognize that the success of the signatory is tied to a large extent to the non-disclosure and non-use of confidential information of its customers for purposes other than those of this agreement.
Developed with the Financial Horizons Group, the project as a whole allows you to obtain optimal results which have been studied, validated and tested with the WebFuté tool. Some adjustments are possible to an extent. However, decisions, developments or possibilities relating to the contract are subject to the approval of Futé Marketing and Financial Horizons Group.
Here is an illustration showing what is included in the making of your LinkedIn page by Futé Marketing. You will be able to make additional customizations without any problems as you are the owner of this account.
We care about your success; a tutorial is therefore at your disposal in order to get the most out of your Linkedin page. See the training video here: How to customize my LinkedIn page.
Proper management of your Live Chat will lead to better results. See the training video here: How to properly manage my online chat.
The monthly amounts will be debited directly by Financial Horizons Group from your “Financial Horizons Group account”. If the Financial Horizons Group is in default of payment, Futé Marketing may partially or totally stop the services without notice or any liability to you.
Following the 12 months of your contract, the website belongs to you. 3 options are then available to you;
- Renew the offer at the preferential rate of $ 250 / month under a 12-month agreement;
- Withdraw from the offer and keep the website (static version), hosting and domain name for $ 30 / month;
- Complete shutdown of services with Futé Marketing ($ 0 / month). You keep the website (static version), but neither the hosting nor the domain name will be supported by Futé Marketing. You will have to assume 100% of the transfer yourself within 30 days of the end of the contract.
If you want additional personalized adjustments, note that the pricing is a la carte. As a customer, you benefit from a preferential rate of $ 100 per hour. Here are the services you can request; AdWords advertising / Facebook advertising management / Creation of new web banners / Logo creation.
Please note that you cannot make adjustments to pages on your website that do not offer a personalization component.